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~PAYMENT OPTIONS~
I currently accept the following payment forms* for all domestic orders:
-- Google Checkout
-- Paypal
-- Credit/Debit Cards via Paypal
-- E-Checks via Paypal (subject to about a 4-day hold to clear)
Virginia residents add 5% sales tax.
For all INTERNATIONAL ORDERS I accept only PAYPAL.
*ALL PAYMENTS MUST BE MADE WITHIN 3 DAYS OF ORDER.
~SHIPPING~
I ship all my products with USPS (United States Postal Service). I find their rates more economical for light-weight items. Rates are determined by weight & distance. Delivery confirmation is included free of charge for all domestic orders where applicable. Postal Insurance is included with certain items and will be stated in their listing descriptions. For those items without Postal Insurance included, this can be easily added to your shopping cart under the POSTAL INSURANCE category in the store (for domestic orders only).
For Domestic packages, I typically use First Class, Priority, and Media Mail services. If you need something really fast, email me before making your payment and I will give you the rates for Express Mail. Medial Mail is reserved for books and magazines only, and is vastly cheaper than other items in exchange for slower transit times (averaging 2-9 days, but anywhere up to 2 weeks).
International packages will be sent by First Class International or Priority International depending on the item or buyer's choice. Global Express Guaranteed and Express International are also available by request (quicker & much more expensive).
I ship to residential addresses in the US (all 50 states), Canada, & Internationally. Those with PO Boxes, APO and AFO addresses please contact me first before placing an order to ensure shipping availability. For payments made with a Paypal account, I ship only to confirmed addresses associated with the Paypal account from which the payment was made
I am not responsible for transit times, which can be delayed by postal holidays.
FOR COMBINED SHIPPING RATES:
My products automatically combine shipping at checkout, making for easy and hassle-free shopping! Look in the item description for "THIS PRODUCT WILL AUTOMATICALLY COMBINE SHIPPING AT CHECKOUT" and know you'll be saving on shipping costs! Some items will still retain free or fixed rate shipping, and will say so in their descriptions.
TRANSIT TIMES:
I mail packages at least once a week. In selling items on eBay, it never took me more than 3 business days from receiving a clear payment to ship out a package. Sometimes I may be unavoidably delayed in processing your order. I will always keep you updated on your order's status and alert you to any delays. Payments sent though the mail and waiting for a personal check to clear will also add time to order processing. After the package leaves my hands, it is up to the USPS. Their transit times vary for different services & distances, and may be slower during peak periods and holidays.
Domestic Services:
-- Express Mail = next day (available by request)
-- Priority Mail = 2-3 days
-- Parcel Post = 2-9 days
-- First Class = 2-9 days
-- Media Mail = 2-9 days (sometimes more)
International Services:*
-- Global Express Guaranteed = 1-3 days (available upon request)
-- Express International = 3-5 days (available upon request)
-- Priority International = 6-10 days
-- First Class International = varies by country
*Transit times for International Services do not include time spent in your country's customs, which may range from a few hours to 2 weeks. Some International Services may not be available to your country. Insurance and return receipt services are not available for First Class International.
~RETURNS~
I describe all my items as fully as possible so you will know exactly what you are receiving. If you have any questions about an item, please feel free to email me prior to making a purchase. The majority of my items are either one-of-a-kind or are the only one I have available, which means I cannot replace or exchange an item. Even so, I want you to feel fully satisfied with your purchase! In the unlikely event an item has been grossly misrepresented, or if you have another issue with your purchase, please contact me first before doing anything else.
Here are the details on returns:
-- I do not offer replacements or exchanges (not feasible for one-of-a-kind items).
-- If an item is non-returnable, it will state "Non-returnable" or "All sales final" in the item description.
-- If an item is returnable, it will state "Returnable for store credit" in the item description.
-- Please contact me within 2 days of receiving your item stating the reason for your decision to return. You must receive a return code and include it with your return.
-- A returnable item must be returned in the same condition it left my hands, any markings (visible or invisible) or tags should be intact, and the item must be packed in the same manner as sent. I greatly recommend purchasing delivery confirmation for the package's return trip.
-- Returns must be received by me within 10 days of first arriving to you.
-- After a successful return, you will be awarded store credit equal to the purchase price. Shipping charges will not be reimbursed. This will be displayed on the FAQ page under "STORE CREDIT" with your initials, zip code, and total amount of credit.
-- When you are ready to use your store credit, please contact me stating the item(s) you wish to purchase. I will then send you an adjusted invoice, applying your store credit. If balance is owed after applying credit, this will be indicated on the invoice and you will be responsible for supplying payment for the remainder. If instead balance still remains on your store credit, then this will also be indicated in the invoice and on the FAQ page.
~LOSS OR DAMAGE DURING SHIPPING~
Any item listed at $25.00 or more has insurance against loss or damage during the shipping process automatically added. Items listed at under $25.00 will not be automatically insured, though insurance will be available if desired (at an additional cost).* For your convenience, Postal Insurance has been added as a category in the store for items that do not automatically include shipping. Simply add the insurance option equal to your subtotal (before shipping costs) into your shopping cart! I have only seen one package go missing in the mail in many years of shipping (at the hectic Christmas season), and nothing has ever arrived damaged. Still accidents & mistakes may occur at anytime. If something should happen to any insured item during shipping, please contact me first. We will work together to file a claim with USPS so that you can be reimbursed for your purchase.
You may choose to not have your package insured by emailing me prior to making your payment. I will then send you an adjusted invoice. IMPORTANT: Opting out of insurance means you will not be reimbursed in the event of loss or damage during your package's time with the shipping carrier.
Insurance is highly recommended for all items, though not required, as I cannot be held responsible for the mistakes of the shipping carrier. For your convenience, I have added USPS Postal Insurance as an item in the store, just see the category "POSTAL INSURANCE OPTION" and choose the subtotal amount appropriate to your order.
INTERNATIONAL INSURANCE is available for certain shipping options only. If you are an international customer, please contact me about your shipping insurance options.
*Domestic Insurance Rates:
Fee . . . . . . . . . . Insurance Coverage
$1.75 ................ $0.01 to $50
$2.25 ................ $50.01 to $100
$2.75 ................ $100.01 to $200
$4.70 ................ $200.01 to $300
$5.70 ................ $300.01 to $400
$6.70 ................ $400.01 to $500
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